Utility Payment Portal

The Village of Bergen, just a short drive from Rochester and Batavia, has a strong connection with its past, a clear eye toward its future and a deep sense of place. With its many Victorian homes, historic downtown, and sidewalks canopied by old-growth trees, people choose Bergen because they want the kind of life and values that characterize America’s small towns.

NEWS you can USE

No Parking on Village Street between 2:00am and 7:00am
Just a reminder that there is no parking on Village streets between 2:00am and 7:00am or during a heavy snowfall. This allows our DPW staff to clear the streets and make them safe for residents.

Village Office Closed - Monday, February 18th
The Village Office will be close in observance of President's Day on Monday, February 18th.

Contact Us

Village of Bergen Office

Ph: (585) 494-1513
Fax: (585) 494-1730

Power and Sewer Emergencies

To report a power outage or sewer issue:
...during regular business hours, call the Village Office at (585) 494-1513
...after regular business hours, for Electric call Nick Booher at (585) 353-0981, for Sewer call Chris Fay at (585) 353-3659

To receive information on a power outage:
call (585) 234-1454 for a recorded update

Railroad Crossing Emergency

CSX: (800) 232-0144
Crossing ID No: 514213G
Milepost Location: QC 389.02

Gas Emergency

RG&E: (800) 743-1702
Customer Service Line: (800) 743-2110

Water Emergency

Monroe County Water Authority: (585) 442-2000

NEED A FORM?

Download forms here for services frequently requested from the Village Office:

Need a Form That's Not Listed Here?

Contact the Village Office and we'll get you what you need!

Barbara Zinter
(585) 494-1513
bzinter@villageofbergen.com