Village FAQs

Winter Parking

Please refrain from parking on Village streets between December 1st and April 1st, from 2:00 am until 7:00 am, to allow DPW staff to properly clear the roads. Individuals ignoring this may be ticketed or their vehicles towed at their expense.

Mailbox Damage

If your mailbox gets damaged during snow removal by village snow plows, the Village of Bergen Department of Public Works will replace your mailbox. Your mailbox will be replaced with a standard galvanized steel or aluminum box.

If your mailbox gets damaged, please contact the Village Office at 585-494-1513. If you live on Route 19 and your mailbox is damaged, please contact NYS DOT at 585-343-0502.

Railroad Crossings

The railroad and crossings through Bergen are owned and maintained by CSX railways. If you have a question or complaints go to their website:

For railroad emergencies please contact CSX immediately at 1-800-232-0144 or call 911.

Yard Waste

Brush and lawn debris will be picked up every Monday from April through November. For leaf pick-up, it is required that they be placed in biodegradable paper bags and placed at the curb. Please be careful to place the bags so they don’t fall into the street and cause a hazard.

Christmas Trees may be placed at the curb to be picked up after the holiday.